Privacy Policy

Last updated: October 23, 2025

At CWVS, your privacy is extremely important to us. This policy outlines how we collect, use, store, and protect your personal information in compliance with the UK GDPR and Data Protection Act 2018.

1. Information We Collect

• Account details (name, email, password, etc.)
• Quote and booking form details (vehicle info, contact preferences)
• IP address and basic browser/device data

2. How We Use Your Information

• To provide vehicle transport and scrap quote services
• To contact you regarding enquiries and bookings
• To improve and maintain the security of our services

3. Legal Basis for Processing

We rely on your consent, contractual necessity, and legitimate interest for processing your data.

4. Data Retention

We retain your data for as long as necessary to provide our services and for legal or regulatory compliance.

5. Data Sharing

We do not sell your data. Your data may be shared with trusted partners (e.g. payment processors or delivery agents) strictly for the purposes outlined above.

6. Your Rights

• Right to access your data
• Right to correct or delete your data
• Right to object or restrict processing
• Right to data portability

You can exercise these rights by contacting us at info@cwvs.co.uk.

7. Cookies

Our site may use cookies for basic functionality and analytics. You can control cookies via your browser settings.

8. Security

We use SSL, firewalls, user authentication, and server-side protections to keep your data secure.

9. Third-Party Links

Our website may link to third-party sites. We are not responsible for their privacy practices.

10. Updates

This privacy policy may be updated periodically. We'll notify users via our website if significant changes occur.

11. Contact Us

If you have questions or concerns about our privacy practices, please email info@cwvs.co.uk.